FREQUENTLY ASKED QUESTIONS

Yes, you can quickly and easily activate your phone service with Crown PCS. Most phones with a Sim card will work with our service. All you need to do is switch out the Sim card of an unlocked phone. Call your current carrier to verify if your phone is unlocked.
The simple rule of thumb is, your phone is probably carrier-locked if you are still under contract to pay off your phone, most people are on a 2-year contract. If you are on a prepaid plan, your phone is probably unlocked. The best way to find out whether your phone is unlocked is by calling your current carrier and ask to verify your phone status.
Yes, you can keep your phone number. Please refer to instructions on how to port your phone number to Crown PCS.
Yes, you can get a new phone number. Our system will auto-generate your number based on the zip code and availability in your particular area code. New phone number requests are only available during the new SIM card activation process.
Yes, you can, you have up to 60 days from the date of purchase to activate your SIM card. If you need more time, please contact our support team at [email protected]
When it comes to fees and taxes, we are an open book. We don't hide our fees. Here is how it is broken down: •Subtotal: Cost of all plan chosen and any additional add-ons. •Taxes: This includes federal, state, county, city, district if applicable. Tax rates may vary based on your address. •Shipping and Handling: Chosen at checkout, it depends on the option you choose.
A phone designed for one network may not work with another network by merely unlocking it. There may be other reasons that would block it from being compatible (for example, the phone was reported lost or stolen previously). Please use caution when purchasing a used phone from unknown sources as there is no guarantee that it is unlocked, lost, or stolen.
Refunds are only available for the first 14 days following the purchase of any plan.
Login to your dashboard using your Username and Password by going to our main website at www.crownpcs.com.
No, we are 100% online!! We keep our prices low because we have minimal real estate or other expenses to pay or maintain. The savings get passed on to our customers!!
All you have to do is click on the 'Create Account' Link on our main affiliate home page and fill in your details. Once you confirm your account, you'll get immediate access to our affiliate members area and get your unique affiliate ID.
Yes, you get your very own unique affiliate link that you can immediately use on all of your promotions. Add it to your website, outgoing emails, or even your Facebook and LinkedIn profiles. Each and every click that is generated from your unique affiliate link will be tracked by our affiliate marketing system. You'll be able to view all of your traffic in the member's area at any time.
Yes you can. You will get complete access to all of your commissions and referral traffic in our members area. You will also be able to view your performance on a daily and monthly basis with full reporting tools available. Signup today!
You'll get paid whenever you or your team make a sale, up to the 6 level compensation based on our program protocol.
Yes you can. You can use your affiliate link to promote our products and services both online and offline, provided it is within our accepted affiliate marketing terms. Things such as offline flyers, cards, or mailers can be some ideas for offline marketing campaigns that you can use your unique affiliate code for.
Your information is kept in a secure server facility and will only be used for the purpose of purchasing our products and services and or to keep your affiliate marketing status updated for compensation purposes. Your information will NOT be sold to anyone.

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